Duplicate Payments & PayPal SubscriptionsIf you accidentally pay the same invoice more than once, the extra payment will be added as a credit to your account and automatically applied to your next invoice.If you need a refund, please open a support ticket:One-time duplicate payments – We will refund the amount in full.Multiple duplicate payments – We will refund the amount minus processing fees.PayPal SubscriptionsIf you have a PayPal subscription set up, please note that we cannot pause…

If you fail to pay your invoice by its expiry date then your slot will be suspended for 3 days. After the 3rd day you slot will be purged and all data will be deleted without any option to be recovered. Do you know up front about an issue with an upcoming invoice? Contact billing and we will do our best to hold it for a few more days for you.