FAQ Category: Technical
We offer you quite a unique feature within the world of seedboxes: the ability to forward ports to your seedbox. You an do so by opening the slot you want to forward a port on, and then scroll down to 'Advanced features'.
There you will find the option to manage your port forwards. To add a new port you can click on 'Request new port'. The page will refresh and afterwards you can find your external port and set the internal port your applications will use.
If you want to install ZNC and want to add a port, you can request a new port first. The external port is the port you will use to connect to the webui and the actual client from outside your box. The internal port is the one you will use to setup your ZNC client.
Please keep in mind that ports are not instantly opened, but we run a cronjob every 15 minutes to do so. You can see the status next to the 'custom rule' text.
The different statuses are:
- Inactive: your port is not requested yet.
- Updating: your port is in queue and is waiting on the Cronjob to run.
- Active: your port is fowarded and should work normally.
Q. Where are your seedboxes located ?
A. Our servers are located in Germany
Q. Are the servers Unlimited ?
A. Yes we do not have limits
Q. How many users Per server ?
A. It depends on the plan you order but we make sure to never overload the servers, Our top plans have a Max of 2 users per HDD.
Q. What HDD's do you use ?
A. All our servers have SATA 6 Gb/s 7200 rpm HDD's
Q. Do you offer any kind of redundancy ?
A. No the cost of this would be far to high while hardware failures are rare they do happen and all your data can be lost if there is data on the seedbox you must have please keep your own backup's
Q. How much Ram does the server have ?
A. The servers come with either 32 or 64GB ram but the ram you see on the plan you order is dedicated to you.
Q. Do you allow Public Trackers ?
A. No, we have a block list we update daily and DHT is disabled.
Any client found to be loading public torrents will have there account disabled and will not be entitled to a refund
Q. What APP's do you provide ?
A. Apps List
Q. Can I manually install additional apps ?
A. Yes you can install your own app's via SSH and config ports from your dash, Please bear in mind we offer NO support for client installs .
Q. Whats my IP ?
A. You will find this on your Dash